Residential Lettings - Standard Managed Services
We offer four levels of managed letting services. Click on any topic below to learn more.
- Advising the Landlord of the potential rental valuation of the property.
- Advising the Landlord of any work that may be needed in order for the property to achieve the best possible rental valuation.
- Erect a “To Let” board at the property, if required.
- Advertising and general marketing of the property.
- Carry out accompanied viewings, where required. If the Landlord requires to carry out the viewings we will arrange these at mutually convenient times between the parties.
- Finding suitable tenants, subject to references. Once a completed application form has been received this will be discussed with the Landlord. If the Landlord is happy to proceed a detailed reference check will then be taken.
We use an independent Referencing Company to carry out referencing on the Landlords behalf. If extra security is required a Guarantor can be requested.
- Preparation of an Assured Shorthold Tenancy Agreement.
- Preparation of a detailed Inventory/Schedule of Condition. An additional charge will be made for a furnished property.
- Receiving the deposit for the Tenancy and registering it with The Dispute Service or other appropriate organisation.
- Collecting the rent and accounting to the Landlord on a monthly basis, minus any fees due. Payment will be made by bank transfer. A detailed statement of account will be forwarded to the Landlord.
- Meter readings will be taken at the start of each new tenancy and the appropriate utility suppliers notified of the change of tenancy (gas, electric, council tax & water only). Tenants are responsible for notifying the relevant suppliers at the end of their tenancy.
- Regular inspections during the term of the Tenancy, usually quarterly during the first year then half yearly if the Tenancy exceeds one year. Empty property inspections are not generally carried out but can be arranged by separate negotiation between Landlord and Agent.
- Arranging day to day routine repairs and maintenance, arranging contractors, obtaining estimates if necessary and settling accounts from rent received.
- Carrying out the End of Tenancy Inspection at the end of the Tenancy. Discussing and agreeing any dilapidations, damages, cleaning etc with the Tenant. Agreeing any costs for cleaning or damage beyond fair wear and tear before the deposit is released.
- Dealing with any disputes that may arise from an End of Tenancy Inspection if agreement cannot be reached, which would be by referral to The Dispute Service within the Tenancy Deposit Scheme.
If a Landlord does not wish the Agent to undertake a Fully Managed Service of the property the Agent can offer a Let Only Service which includes items 1 to 8 only of the Standard Management Service detailed below. In this instance the Landlord is responsible for complying with the Deposit Protection Requirements of the Housing Act 2004.
If the Landlord wishes to hold the deposit and the Tenancy is an Assured Shorthold Tenancy, the Landlord must specify to the Agent prior to the start of the Tenancy under which other Tenancy Deposit Scheme the deposit will covered. If the deposit is covered by Tenancy Deposit Solutions the Landlord must provide proof of membership together with a copy of the insurance policy before the deposit can be released. If the deposit is to be sent to the custodial scheme known as the Deposit Protection Service (DPS) the Agent will forward a cheque made payable to the DPS for you to forward.
In addition to the Let Only Service the Agent will register the deposit on behalf of the Landlord, see items 1 to 9 of the Standard Management Service (see above). There is an additional fee if the Agent is to register the deposit.
If the Landlord requires a Let & Collect Service but also requests the Agent to register the deposit, see items 1 to 11 of the Standard Management Service (see above). An initial tenancy fee will also apply, reducing for any second & subsequent tenancies.